Legal information

Tam İK Support

Last updated: 28 September 2026 · The Turkish page is authoritative.

Tam İK is a human-resources app that brings attendance, clock-in/out, leave, pay and payroll together in one place. We're happy to help.

Contact us

Please include your company name, the device you're using (iPhone / Android, iOS version) and a screenshot of the issue. Never send your password by e-mail.

Frequently asked questions

How do I sign in to the app?
Sign in with the credentials your company gave you. In the "E-mail, Turkish ID or phone" field you can enter your e-mail address, Turkish ID number, or mobile number. You may be asked to change your password on first sign-in.

I forgot my password.
Employees have their password reset by their company administrator. If you are an administrator, write from your registered e-mail to destek@codron.co.

How do I get an account?
Tam İK accounts are opened for companies; there is no sign-up in the app. Your company administrator creates your employee account and gives you your sign-in details; employees cannot self-register. If your company would like to use Tam İK, write to destek@codron.co.

I don't see a "Sign in" button, only "Scan kiosk QR".
Your company has configured clock-in/out to work only through the workplace kiosk QR code. Scan it with the app's Kiosk QR okut option. Administrators can change this under Daha fazla → Puantaj ayarları → Mesai politikası.

The camera won't open / it says a camera permission is required.
On iPhone, enable Settings → Tam İK → Camera. On Android, enable Settings → Apps → Tam İK → Permissions → Camera.

A full-screen form appears when I open the app.
Your company is requesting information or a document from you. Fill in the form and tap Gönder (Submit). If a "Remind me later" option is shown you can postpone it; mandatory requests stay on screen until completed. You can still clock in and out while it is pending.

How do I upload a document?
In the document field, use Fotoğraf çek (Take photo) to photograph it with the camera, or Dosya seç (Choose file) to pick a file (e.g. a PDF) from your device. Allowed file types and size are shown below the field.

I'm not receiving notifications.
Allow notifications under Settings → Notifications → Tam İK. Notifications are sent only for new information requests and deadline reminders. A device you've signed out of will not receive them.

I can't see my payslip / salary.
Your company decides who can see pay information. If you believe you should have access, contact your administrator.

Is my data safe?
Turkish ID number, phone, IBAN, SGK number and address are stored encrypted on the server; all connections use HTTPS. The app has no advertising and does not track you. See the Privacy Policy.

Account and data deletion

Company administrators: in the App go to Daha fazla → Şirket bilgileri → Şirketi sil, then enter your password and the company name. The company account and all its data are deleted immediately and permanently; this cannot be undone. Export any records you need to keep from the web panel first.

Employees: your account is created and managed by your employer, who is the controller of your data. Ask your employer to close your account or delete your data. You may also send the request to kvkk@codron.co: include your name, your company's name and the e-mail / phone you sign in with. We forward the request to your employer and let you know the outcome. Records your employer is legally required to keep may not be deleted before that period ends.

You do not need to reinstall the app to request deletion — the e-mail above is enough. See Account Deletion for the full process.

Legal

Tam İK is a Codron product.